Questions to Ask When Deciding Between a .com and Domain

Written on 28 December, 2021 by Melissa Toh
Categories Domains News Small Business

.com vs

Length: 7 min read

How to decide between a .com &

    1. Where are your customers based?
    2. Will you take your business global?
    3. Is your domain name available?
    4. New .au direct domains in 2022


Your domain name is your business’s online identity, it helps your clients find your business. Just like a physical shop front, you’ll want your online ‘address’ to be memorable and easy to find. One of the questions that often come up is whether a business should register a or .com domain. The answer varies and depends on the nature of your business. The following questions will help you identify the type of website extension you may need.

1. Where are your customers based?

difference between .com and

If most of your clients are based in Australia and you only want to target people living in the country, registering domain names will help search engines like Google direct traffic to your site from Australian browsers. This is especially relevant if you have an e-commerce store or services that only caters to Australian residents. Registering a domain name for your Australian business indicates to Google that you are based in Australia, and this could mean that you show up in more search results when Australian consumers are searching for products or services like yours.

If you have a product or service that’s accessible worldwide, a .com domain may be the better option but if you want visibility when people are searching for local suppliers, a domain may be better suited.

Note: Your domain name won’t be the only driver for relevant traffic but it does add weight to how your site is ranked. If you have a business that mostly cater to customers in your local area, you may also want to consider a .Sydney or .Melbourne domain name.

2. Will you take your business global?

With over 115 million domains registered worldwide, .com website domains represent 42% of all web addresses*. If you intend to offer your product or service globally, you’ll need a .com presence as it is the most recognised domain extension. Even if you are unsure about scaling your business, it may be best to register it in case your competitors do.

Note: Your domain name isn’t the only driver for relevant traffic. Your website content, user experience and things like page speed will determine how your website is ranked in the search engines.

3. Is your domain name available?

This might be an obvious question but one that comes up quite often. One quick way to find out is to perform a WHOIS look up and see if your ideal domain name is available or not.

If you find that your domain name has already been taken, you can contact the owner of the domain name and request to buy it but often this comes with a premium price tag. If you find that your .com and domain is already taken, a local domain like .Sydney .Melbourne can serve as a suitable alternative domain extension.

4. New .au Direct Domain Names Coming Soon

is com or com au better

You may have heard of a new top level domain releasing in just a few more weeks! .au Direct Australian domain names is another option you want to take into consideration before you commit. Some reasons for registering for this new .au extension include:

  • having a shorter url
  • highlighting your Australian presence
  • ensuring your brand is protected

Read more about why the above .au direct benefits are important for your online business and check if your business is eligible to register for one. Still got more questions about the new .au direct? We’ve compiled a list of frequently asked questions that may provide you with answers.

Does your domain name really matter?

A good domain name should reinforce your brand name and make it easier for customers to find you. However, it isn’t the only factor that will influence your site’s visibility in search engines. If you want to be found, you’ll need quality content, a site optimised for SEO and a great user experience onsite.

Need a domain name? Check to see if your .com or domain name is available.

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