Self Help

Explore our ‘Support Centre’ for an extensive range of self-help guides, informative support videos, and our interactive step-by-step troubleshooter. Everything you need for quick and easy solution.

Live Chat

Receive live online help from our Customer Care team.
We are here to help 8am – 8pm (AEDT) Mon-Fri and 8am – 5pm (AEDT)
Sat-Sun.

Sales

Ask for help buying new products.
We are here to assist you 9am – 5pm (AEDT) Mon-Fri.

Phone
1300 638 734
Int'l
+ 61 (3) 7003 7892
+ 61 (2) 7908 0901

Customer Care

Ask for support with an existing product 8am – 5pm (AEDT) Mon-Fri.
Support ticket enquiries will receive a response within 24 to 48 hours.

Phone
1300 638 734
Int'l
+ 61 (3) 7003 7892
+ 61 (2) 7908 0901

VPS Support

Ask for support with VPS Hosting 8am – 8pm (AEDT) Mon-Fri.
Support ticket enquiries will receive a response within 24 to 48 hours.

Phone
1300 888 940
Int'l
+ 61 (2) 7908 0901

Service Status

A great first step.
Check if our services are up and running or if maintenance is scheduled.

 
 

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